NON-MEDICAL TRANSPORTATION
Safe and Reliable Non-Medical Transportation
Providing a vital connection for individuals with disabilities in Colorado, our transportation services ensure safe and reliable access to medical appointments, community activities, and essential errands. At Big Heart, we prioritize your independence and peace of mind with every mile.
Meeting Your Daily Transit Needs
Community & Social Trips
We provide reliable transportation to day programs, community centers, errands, and social activities, ensuring you stay connected to what matters most.
Career & Job Support
Maintain your professional independence with punctual transportation to and from your place of employment or vocational training sites.
Reliable Logistics
Our precise pickup and drop-off windows are carefully coordinated with your personal routine to eliminate wait-time stress and scheduling gaps.
Safety & Mobility First
Our vehicles accommodate mobility devices and are operated by trained support staff who prioritize passenger safety, comfort, and specialized assistance.
Independence Through Mobility
Reliable transportation is the bridge to community inclusion. Our service ensures that individuals with disabilities don’t just have a ride, but a gateway to a more active, self-directed life. By providing safe and professional transport, we reduce the logistical stress on families while empowering our clients to engage fully with their world.
Independence: Reclaiming the ability to go where you need to go, when you need to go there.
Reduced Stress: Peace of mind for families knowing their loved ones are in safe, professional hands.
Reliable Access: Consistent connection to medical appointments, jobs, and community events.
Submit an inquiry through our website contact form or call our office directly to share your transportation needs in Colorado.
Simple Steps to Start Your Service
01
Inquiry
We will schedule a detailed intake call to discuss waiver eligibility, specific mobility requirements, and your preferred scheduling.
02
Intake Call
Once everything is confirmed, we coordinate your first ride with our safe, professional drivers, ensuring you stay connected to your community.
03
Start Service
Transportation FAQ
Who is eligible for non-medical transportation services?
Our non-medical transportation services are designed for individuals with developmental or intellectual disabilities in Colorado who are enrolled in HCBS waiver programs, specifically the Developmental Disabilities (DD) and Supported Living Services (SLS) waivers.
What geographic areas in Colorado do you cover?
We primarily serve the Aurora and Denver metropolitan areas. We specialize in point-to-point transport from residential settings to day programs, places of employment, and community integration sites within these regions.
How do I schedule my rides and pick-up times?
For recurring commitments like work or day programs, we establish a permanent weekly schedule. For one-time activities, we require a 48-hour notice to ensure vehicle and driver availability for your requested timeframe.
Do you provide wheelchair-accessible transportation?
Yes, Big Heart maintains a fleet of vehicles equipped with wheelchair lifts and safety securement systems. Our professional drivers are trained in mobility support to ensure a safe transition from boarding to arrival.
Are family members or companions allowed to ride along?
Yes. We understand that some clients may requires additional support during transit. We allow one caregiver or family member to accompany the individual to provide comfort and assistance at no extra cost.
Which Medicaid waivers cover these transportation costs?
Non-medical transportation is typically covered under Colorado's HCBS waivers, including the Developmental Disabilities (DD), Supported Living Services (SLS), and Elderly, Blind and Disabled (EBD) programs.